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International Roaming

International Roaming with Everyday Mobile from Woolworths

Dreaming of your next international trip? Keep your current number and stay connected with family and friends while you're travelling overseas. Simply add an International Roaming Add-on to your existing plan. There is no bill shock, simply add more via the Everyday Mobile from Woolworths app as you need it.

What is International Roaming?

International Roaming or 'global roaming' is a service that allows you to use your mobile phone overseas. You can continue to make and receive calls, send SMS, and access helpful resources when travelling such as maps and ride-sharing apps. If you have a Everyday Mobile from Woolworths plan, you can choose one of our International Roaming Add-ons which includes data, calls and SMS that lasts between 1 and 14 days when you're overseas. By adding International Roaming to your plan, you'll be able to make the most of your trip straight away with access to online maps, travel, messaging and social media apps.

How does International Data Roaming work?

Data roaming works by extending the coverage of the home operator's services, allowing you to use your existing phone number within another country. For example, have you ever turned your phone on at an overseas airport to order a taxi and realised that you are already connected to the network? This is because Telstra has a wholesale roaming agreement with the visited mobile operator network. View the International Roaming - eligible countries.

With Everyday Mobile from Woolworths, your data roaming is already turned on, so you can receive SMS at no extra charge when you are overseas. This means you can still do your banking and get security verifications while overseas without needing to purchase an Add-on. If you need to also send SMS, use data or voice calls overseas, you can purchase one of the International Roaming Add-ons below.

International Roaming Packs

We offer a range of International Roaming Packs to suit your needs. Depending on the length of your trip and the activities in your itinerary, you may need a little bit of data or a lot. Whether you are travelling overseas for a couple of days or jetting off for a while, we've got you covered. Check out the breakdown of our International Roaming Packs below.

1 Day Roaming
Add-on
$12
7 Day Roaming
Add-on
$45
14 Day Roaming
Add-on
$70
Data1GB5GB10GB
Voice calls20 min
*Making and receiving a voice call will use included minutes.
30 min
*Making and receiving a voice call will use included minutes.
60 min
*Making and receiving a voice call will use included minutes.
SMS20 SMS30 SMS60 SMS
CountriesCovers 32 destinationsCover 68 destinations
EligibilityAvailable on all plans.Available on all plans.Available on all plans.
PurchaseBuy nowBuy nowBuy now
Activate your International Roaming Pack

Simply follow these steps to get started:

2

Select “Add-ons” and choose an International Roaming Pack that suits you.

Your International Roaming Add-on will be activated immediately.

3

The charge for the International Roaming Add-on will be detailed on your next bill and in My Account.

If you encounter difficulties accessing the International Roaming Add-on Pack you purchased, you can reach out to us via our contact us page.

Your billed number of days will start the day after you purchase an International Roaming Pack.

You can view your detailed usage via the Everyday Mobile from Woolworths app or My Account portal.

Frequently asked questions

The International Roaming Pack should appear in your account instantly after purchase. If you have purchased an International Roaming Pack and can’t see it in your account, reach out to us via our contact us page.
All Everyday Mobile from Woolworths customers can receive SMS when overseas without adding a Roaming Add-on, when your phone successfully connects to an eligible roaming operator in one of the Eligible Countries. This means you can still do your banking and get other security verifications while overseas without needing to purchase an Add-on.
You will need to purchase an International Roaming Pack if you want to :
  • - Send an SMS,
  • - Make calls (including making a call to voicemail whilst overseas) or
  • - Use data (not on WiFi)
Log into My Account or the Everyday Mobile from Woolworths app and select “Add-ons” and choose an International Roaming Pack that suits you.

Do you still have questions about international roaming?

View FAQs

We're here to help, get in touch

5G SIM Only plans

~ Sign up to a new $40, $50, $60 Everyday Mobile from Woolworths SIM Only Plan between 9 August 2023 00:01 AEST and 30 June 2024 23:59 AEST and link your active Everyday Rewards card during the checkout process to receive 10% off plan monthly price every month as long as you stay active on the plan and have an active Everyday Rewards card. Offer not available to existing customers who change to a SIM Only Plan. Not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to amend the offer at any time without notice. Everyday Rewards Terms and Conditions apply.

In-store Only Points Offer

e Promotional period runs from 00:01 (local time) 9 August 2023 until 23:59 (local time) 30 June 2024 on Everyday Mobile from Woolworths $25, $30, $35, $100, and $170 Starter packs only. Excludes ongoing recharges. Offer is available for purchase in store at Woolworths Supermarkets only. Cannot be used online. Offer cannot be used in conjunction with any other offer unless otherwise specified. You do not need to boost this offer. To collect Bonus 500 points on $25, 1000 points on $30 and $100, 2000 points on $35 and $170 Everyday Mobile from Woolworths starter pack, purchase relevant starter pack and scan your active Everyday Rewards Card before completing your transaction. You will not collect any standard Everyday Rewards points on the amount you spend on the Everyday Mobile starter packs, and will only collect the relevant number of bonus points for which you qualify under this offer. Bonus points can take up to 14 business days to be loaded onto your Everyday Rewards Card from date of purchase. The promotional period for in store transactions is based on the local time of the store you shop at in store. Limit of 5 starter packs per transaction and one transaction per day per Everyday Rewards Member. While stocks last. In addition to the above terms and conditions, by participating in the Everyday Rewards program you agree to the Everyday Rewards Terms and Conditions. You may not collect points if collecting those points would cause you to exceed 4,000 Everyday Rewards dollars as set out in those Terms and Conditions.

General & Other

1 Visit mobile.everyday.com.au/offers/10-off-your-shop for applicable terms and conditions, including eligibility criteria.

* Visit mobile.everyday.com.au/support/refer-a-friend for applicable terms and conditions.

Woolworths Group Limited ABN 88 000 014 675 uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G Coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass. Telstra’s 3G Network (850Mhz band) will close in mid-2024.

# Downloads stop when data limit is reached. Data charged in 1KB blocks.

^ To maintain Data Bank, you must recharge your Prepaid service before credit expiry or keep your payments up to date on your active Postpaid service. Refer to the CIS for more information.

Gift up to 50% of your Included Data per recharge or usage period to another active Everyday Mobile from Woolworths plan that includes the Data Gifting feature.

Up to 5% discount on Everyday WISH Gift Cards, Woolworths Supermarket Gift Card, BIG W Store Gift Card, BWS Store Gift Card and Dan Murphy's Store Gift Card purchased via the Woolworths Gift Cards Portal. Discount amount depends on the type of Gift Card purchased (3% off Everyday WISH Gift Cards, 4% off Woolworths Supermarket Gift Card and 5% off BIG W Store, BWS and Dan Murphy's Gift Cards). Discount will not be applied to the delivery fee if purchasing a physical Gift Card. This offer is available 1 November 2021 00:01 AEDT to 30 June 2024 23:59 AEST for Everyday Mobile from Woolworths customers who have registered and can login to the Everyday Mobile from Woolworths My Account Portal or Everyday Mobile from Woolworths app. Offer valid on Gift Cards purchased via the Woolworths Gift Cards Portal only. A minimum of $5 and a maximum of $500 can be loaded onto an Gift Card upon purchase. Maximum of 5 Gift Cards per transaction. Woolworths Group Limited ABN 88 000 014 675 is the issuer of the Everyday WISH, Woolworths Supermarket, BIG W, BWS and Dan Murphy's Store Gift Cards. All Gift Cards have no expiry date and are redeemable at participating stores only. For a list of participating stores and full Gift Card Terms and Conditions visit woolworths.com.au/giftcards. Discount will not be applied to purchase of Gift Cards purchased directly through https://giftcards.woolworths.com.au or https://www.woolworthsgiftcardstore.com.au/deal/default.

< eSIM quick connection is available on Everyday Mobile from Woolworths Prepaid, Long Expiry and SIM Only plans. If you are transferring your number from a different provider please allow for porting time, typically 4 hours (during porting hours). For coverage information please visit Network Coverage.

View expired offers and promotions here