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Upgrading your Everyday Mobile from Woolworths plan

We are always updating our plans to make sure they have the best inclusions. But if you want to change your plan at any time, it’s easy.

Change to a SIM Only plan
Change to a Prepaid plan
Phone Plans
We’re now a BYOP mobile provider (Bring Your Own Phone), which means we no longer sell mobile phone devices or phones on a plan. But don’t worry - If you already have a Phone Plan with us, there will be no impact to your service.
Frequently asked questions

Yes, simply pay out the amount owing on your phone and the charges on your plan.

You can keep your smartphone and continue on your current Phone Plan. Once your term is completed you will no longer pay the Handset Payment portion and will just pay the Plan fees. Please note that your existing Plan might not have the latest inclusions that can be found in our SIM Only or Prepaid range(s).

Your billing date won’t change but your next bill will show you the adjustments. If you are changing to SIM Only on a date that is not your current Inclusions Reset Date, then this date may change.

Simply login to the Everyday Mobile from Woolworths app, tap on the 'Options' tab on the bottom right and select 'Change Password'. Alternatively, login to the My Account Portal, click on the drop down arrow next to your name in the top right corner and select 'Options' to change your password.

If you've forgotten your password, simply click here, then click on Forgotten password then follow the prompts.

We're here to help, get in touch

5G SIM Only plans

~ Sign up to a new $40, $50, $60 Everyday Mobile from Woolworths SIM Only Plan between 9 August 2023 00:01 AEST and 1 July 2025 23:59 AEST and link your Everyday Rewards card during the checkout process to receive 10% off plan monthly price every month as long as you stay active on the plan and have an Everyday Rewards card. Offer not available to existing customers who change to a SIM Only Plan. Not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to amend the offer at any time without notice. Everyday Rewards Terms and Conditions apply.

Offer applies to new customers who activate a $40, $50, or $60 Everyday Mobile from Woolworths SIM Only Plan and existing Everyday Mobile from Woolworths customers who upgrade from an existing SIM Only Plan to a higher value $40, $50, or $60 SIM Only Plan between 00:01 AM AEDT on 8 November 2024 and 23:59 PM AEDT on 31 January 2025 (Offer Period). Customers who move from a Prepaid Plan to a SIM Only Plan or who move from a SIM Only Plan to a Prepaid Plan during the Offer Period are excluded from this Offer. Bonus data will be applied within 48 hours of activation for new customers and on the next bill cycle date for upgrading customers. Bonus data will cease if a customer downgrades to a lower value SIM Only Plan or moves to an ineligible plan during the Offer Period. Any unused data at the end of the billing month will rollover in the customer’s Data Bank. This Offer is not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to withdraw or amend this Offer at any time without notice.

Prepaid 30 Day plans

>> Offer applies to new customers who activate a $35 Everyday Mobile from Woolworths 30 day Prepaid Plan and existing customers who upgrade from an existing Everyday Mobile from Woolworths 30 day Prepaid Plan to a higher value $35 Everyday Mobile from Woolworths 30 day Prepaid Plan between 00:01 AM AEDT 8 November 2024 and 23:59 PM AEDT 31 January 2025 (Offer Period). Bonus data will be applied within 48 hours of activation or upgrade and within 48 hours of the next two (2) consecutive recharges. A failure to recharge one of the subsequent two (2) recharges within 24 hours of the 30 day Prepaid Plan expiry will remove access to the bonus data for successive recharges. Customers who downgrade to a lower value 30 day Prepaid Plan or move to an ineligible plan during the Offer Period will also lose access to the bonus data for successive recharges. Recharges on plans other than those included as part of this Offer will forfeit any future recharge bonus data under this Offer. Customers who move from a Prepaid Plan to a SIM Only Plan or who move from a SIM Only Plan to a Prepaid Plan during the Offer Period are excluded from this Offer. Any unused data will rollover in the customer's Data Bank with the next eligible 30 day Prepaid Plan recharge. This Offer is not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to withdraw or amend this Offer at any time without notice.

Long Expiry plans

∞ $130 Starter Packs for $120, $250 Starter Packs for $230 and $320 Starter Packs for $280 available for new customers between 18 December 2024 00:01am AEDT and 11 February 2025 11:59pm AEDT. Offer only available for new Starter Pack purchases and does not apply to any ongoing recharges made to an existing Everyday Mobile from Woolworths Starter Pack after credit expiry. Offer is available in store at Woolworths Supermarkets or online at https://mobile.woolworths.com.au. This Offer is not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to amend this Offer at any time without notice.

30GB Bonus Data Offer (Offer) applies to new customers who activate a $320 Everyday Mobile from Woolworths Long Expiry Prepaid Plan by 23:59 PM AEDT on 3 March 2025. Bonus data will be applied within 48 hours of activation. Any unused bonus data will rollover in the customer's Data Bank with the next recharge on the same or higher value Plan . This Offer is for new Everyday Mobile customers only. Everyday Mobile from Woolworths reserves the right to withdraw or amend this Offer at any time without notice.

General & Other

1 Visit mobile.everyday.com.au/offers/10-off-your-shop for applicable terms and conditions, including eligibility criteria.

* Visit mobile.everyday.com.au/support/refer-a-friend for applicable terms and conditions.

† Everyday Mobile from Woolworths uses the Telstra Wholesale Mobile Network with a mobile coverage area that reaches more than 98.8% of the Australian population (at least 75% with 5G) and covers more than 1.7 million square kilometres of the Australian landmass. 5G requires a 5G enabled plan and compatible device. 4G & 5G speed caps apply. Download speeds are capped. Refer to the Prepaid 30 days CIS, SIM Only CIS or Long Expiry CIS for the capped speeds for each mobile plan. This will state the maximum potential download speed. Typical speeds may often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Refer to the CIS for more information.

Gift up to 50% of your Included Data per recharge or usage period to another active Everyday Mobile from Woolworths plan that includes the Data Gifting feature.

Up to 5% discount on Everyday WISH Gift Cards, Woolworths Supermarket Gift Card, BIG W Store Gift Card, BWS Store Gift Card and Dan Murphy's Store Gift Card purchased via the Woolworths Gift Cards Portal. Discount amount depends on the type of Gift Card purchased (3% off Everyday WISH Gift Cards, 4% off Woolworths Supermarket Gift Card and 5% off BIG W Store, BWS and Dan Murphy's Gift Cards). Discount will not be applied to the delivery fee if purchasing a physical Gift Card. This offer is available 1 November 2021 00:01am AEDT to 1 July 2025 11:59pm AEST for Everyday Mobile from Woolworths customers who have registered and can login to the Everyday Mobile from Woolworths My Account Portal or Everyday Mobile from Woolworths app. Offer valid on Gift Cards purchased via the Woolworths Gift Cards Portal only. A minimum of $5 and a maximum of $500 can be loaded onto an Gift Card upon purchase. Maximum of 5 Gift Cards per transaction. Woolworths Group Limited ABN 88 000 014 675 is the issuer of the Everyday WISH, Woolworths Supermarket, BIG W, BWS and Dan Murphy's Store Gift Cards. All Gift Cards have no expiry date and are redeemable at participating stores only. For a list of participating stores and full Gift Card Terms and Conditions visit woolworths.com.au/giftcards. Discount will not be applied to purchase of Gift Cards purchased directly through https://giftcards.woolworths.com.au or https://www.woolworthsgiftcardstore.com.au/deal/default.

< eSIM quick connection is available on Everyday Mobile from Woolworths Prepaid, Long Expiry and SIM Only plans. If you are transferring your number from a different provider please allow for porting time, typically 4 hours (during porting hours). For coverage information please visit Network Coverage.

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