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Help and Support

Holiday season service update.
Check for Starter Pack order cutoff dates and our Customer Care hours for the holiday season on the Contact us page.

Impact to Emergency Call Service Triple Zero (000) for some older devices:
Check your device immediately to see if your device requires a software update or if you need to replace your device to ensure emergency connectivity.

Help and support with your Everyday Mobile from Woolworths plan
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Mandy, our Virtual Assistant, can help you 24/7.

My Account

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FAQs

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Everyday Mobile from Woolworths app

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Troubleshooting

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Planned network outages

Check planned outages from our network provider.