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Frequently Asked Questions

Our distributor is currently experiencing delays processing online orders due to the Microsoft global outage. You will receive an email once your order has been dispatched. We apologise for the inconvenience and request your patience while the backlog is processed.

3G network closure and impacts to certain devices: We are upgrading our network to deliver better mobile experiences. Certain devices will not work after 31 August 2024 (previously 30 June 2024). Find out if this will impact you at mobile.everyday.com.au/3g-network-closure.

Mobile FAQs & Help.

Type your question below or choose from the list of frequently asked questions. Get more info on our mobile plans, activating, transferring your number and more.