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International Roaming

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International Roaming packs.

Dreaming of your next international trip? Keep your current number and stay connected with family and friends while you're travelling overseas. Simply add an International Roaming Add-on to your existing plan. There is no bill shock, simply add more via the Everyday Mobile from Woolworths app as you need it.

We offer a range of data only International Roaming packs based on the region you are travelling to and Global packs that cover more destinations with a Voice, SMS and Data only option.  Check out the breakdown of our International Roaming Packs below.

Regional packs (data only)

Get data for 7 days when travelling in the Pacific, Asia or North America. Pick a region that matches your travel plans for an affordable way to browse, use maps and apps for a week. If you need voice calls and SMS, check out our 1 day Global Roaming add-on below.

Global packs (various options)

Going Global? Choose getting data for 7 days covering 69 destinations, or 1 day of data, calls and SMS covering 32 destinations with our Global International Roaming add-ons.

Activate your International Roaming pack.

Simply follow these steps to get started:

1

Log into My Account or the Everyday Mobile from Woolworths app.

2

Select “Add-ons” and choose an International Roaming Pack that suits you.

3

Your international Roaming Add-on will be activated immediately.

The charge for the International Roaming Add-on will be detailed on your next bill and in My Account.

Your billed number of days will start the day after you purchase an International Roaming Pack.

You can view your detailed usage via the Everyday Mobile from Woolworths app or My Account portal.

If you encounter difficulties accessing the International Roaming Add-on Pack you purchased, you can reach out to us via our contact us page.

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What is International Roaming?

International roaming or 'global roaming' is a service that allows you to use your mobile phone overseas. You can access helpful resources when travelling such as maps and ride-sharing apps with our data only packs. We also offer a global pack option to make calls and send SMS. If you have a Everyday Mobile from Woolworths plan, you can choose one of our International Roaming Add-ons which includes various options that lasts between 1 and 7 days when you're overseas. By purchasing an Add-on, you'll be able to make the most of your trip straight away with access to online maps, travel, messaging and social media apps.

How does International Data Roaming work?

Data roaming works by extending the coverage of the mobile operator's network, allowing you to use your existing phone number within another destination. For example, have you ever turned your phone on at an overseas airport to order a taxi and realised that you are already connected to the network? This is because Telstra has a wholesale roaming agreement with the visited mobile operator network. View the International Roaming - eligible destinations.

What happens if I don't purchase an International Roaming pack?

With Everyday Mobile from Woolworths, your data roaming is already turned on, so you can receive SMS at no extra charge when you are overseas. This means you can still do your banking and get security verifications while overseas without needing to purchase an Add-on. Our cost-effective data packs are available from less than $1 per day, with options tailored to your destination. If you need calls and texts, our 1-day Global International Pack has you covered.

Frequently asked questions

The International Roaming Pack should appear in your account instantly after purchase. If you have purchased an International Roaming Pack and can’t see it in your account, reach out to us via our contact us page.
All Everyday Mobile from Woolworths customers can receive SMS when overseas without adding a Roaming Add-on, when your phone successfully connects to an eligible roaming operator in one of the Eligible Destinations. This means you can still do your banking and get other security verifications while overseas without needing to purchase an Add-on.
You will need to purchase an International Roaming Pack if you want to use data when you don’t have access to wifi. There is also an option to purchase a daily global pack which allows you to also make calls and send SMS. The International Roaming add-on inclusions are applied to your service straight away meaning you can instantly use your service while overseas. Depending on which add-on you purchase, you will receive 7 full days or 1 full day to use your inclusions. Your billed number of days will start from the day after you purchase the International Roaming Add-on. For example, if you purchase a "1 day" International Roaming Add-on at 6pm today, it can be used immediately and will expire at 11:59pm tomorrow night. Be sure to purchase your International Roaming Add-on as near to your travel date as possible.
Log into My Account or the Everyday Mobile from Woolworths app and select “Add-ons” and choose an International Roaming Pack that suits you.
If you have already purchased one of the following packs, you will be able to use it based on the conditions at the time of purchase:
  • - 1 day International Roaming - $12
  • - 7 day International Roaming - $45
  • - 14 day International Roaming - $70
You can purchase another data only pack from less than $1 per day, based on the country or countries you are travelling to. If you need calls and texts, our 1-day Global International Pack has you covered.
Yes, you can purchase different add-ons at the same time. You cannot purchase the same add-on multiple times - doing so will forfeit any previous inclusions. If you purchased multiple different add-ons at the same time, then the add-on with the earliest expiry will always be consumed first. If the add-ons have the same expiry, then the following usage priority will be applied:
  • 1. 7 day Pacific Roaming - Data only
  • 2. 7 day Asia Roaming - Data only
  • 3. 7 day North America Roaming - Data only
  • 4. 1 day Global Roaming
  • 5. 7 Day Global Roaming - Data only
Your device should automatically connect to the local network, however, you may need to restart your device or turn airplane mode on/off. Alternatively, you can manually connect to a network via your device settings. For iOS go to ‘Mobile’ in the settings menu. For Android, go to ‘Network & Internet’ or ‘Connections’ depending on your device. Check your manufacturers guide for detailed steps.

Do you still have questions about international roaming?

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5G SIM Only plans

~ Sign up to a new $40, $50, $60 Everyday Mobile from Woolworths SIM Only Plan between 9 August 2023 00:01 AEST and 1 July 2025 23:59 AEST and link your Everyday Rewards card during the checkout process to receive 10% off plan monthly price every month as long as you stay active on the plan and have an Everyday Rewards card. Offer not available to existing customers who change to a SIM Only Plan. Not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to amend the offer at any time without notice. Everyday Rewards Terms and Conditions apply.

> Offer applies to new customers who activate a $40, $50, or $60 Everyday Mobile from Woolworths SIM Only Plan and existing Everyday Mobile from Woolworths customers who upgrade from an existing SIM Only Plan to a higher value $40, $50, or $60 SIM Only Plan between 00:01 AM AEDT on 8 November 2024 and 23:59 PM AEDT on 31 January 2025 (Offer Period). Customers who move from a Prepaid Plan to a SIM Only Plan or who move from a SIM Only Plan to a Prepaid Plan during the Offer Period are excluded from this Offer. Bonus data will be applied within 48 hours of activation for new customers and on the next bill cycle date for upgrading customers. Bonus data will cease if a customer downgrades to a lower value SIM Only Plan or moves to an ineligible plan during the Offer Period. Any unused data at the end of the billing month will rollover in the customer’s Data Bank. This Offer is not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to withdraw or amend this Offer at any time without notice.

Prepaid 30 Day plans

>> Offer applies to new customers who activate a $35 Everyday Mobile from Woolworths 30 day Prepaid Plan and existing customers who upgrade from an existing Everyday Mobile from Woolworths 30 day Prepaid Plan to a higher value $35 Everyday Mobile from Woolworths 30 day Prepaid Plan between 00:01 AM AEDT 8 November 2024 and 23:59 PM AEDT 31 January 2025 (Offer Period). Bonus data will be applied within 48 hours of activation or upgrade and within 48 hours of the next two (2) consecutive recharges. A failure to recharge one of the subsequent two (2) recharges within 24 hours of the 30 day Prepaid Plan expiry will remove access to the bonus data for successive recharges. Customers who downgrade to a lower value 30 day Prepaid Plan or move to an ineligible plan during the Offer Period will also lose access to the bonus data for successive recharges. Recharges on plans other than those included as part of this Offer will forfeit any future recharge bonus data under this Offer. Customers who move from a Prepaid Plan to a SIM Only Plan or who move from a SIM Only Plan to a Prepaid Plan during the Offer Period are excluded from this Offer. Any unused data will rollover in the customer's Data Bank with the next eligible 30 day Prepaid Plan recharge. This Offer is not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to withdraw or amend this Offer at any time without notice.

Long Expiry plans

∞ $130 Starter Packs for $120, $250 Starter Packs for $230 and $320 Starter Packs for $280 available for new customers between 18 December 2024 00:01am AEDT and 11 February 2025 11:59pm AEDT. Offer only available for new Starter Pack purchases and does not apply to any ongoing recharges made to an existing Everyday Mobile from Woolworths Starter Pack after credit expiry. Offer is available in store at Woolworths Supermarkets or online at https://mobile.woolworths.com.au. This Offer is not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to amend this Offer at any time without notice.

e 30GB Bonus Data Offer (Offer) applies to new customers who activate a $320 Everyday Mobile from Woolworths Long Expiry Prepaid Plan by 23:59 PM AEDT on 3 March 2025. Bonus data will be applied within 48 hours of activation. Any unused bonus data will rollover in the customer's Data Bank with the next recharge on the same or higher value Plan . This Offer is for new Everyday Mobile customers only. Everyday Mobile from Woolworths reserves the right to withdraw or amend this Offer at any time without notice.

General & Other

1 Visit mobile.everyday.com.au/offers/10-off-your-shop for applicable terms and conditions, including eligibility criteria.

* Visit mobile.everyday.com.au/support/refer-a-friend for applicable terms and conditions.

† Everyday Mobile from Woolworths uses the Telstra Wholesale Mobile Network with a mobile coverage area that reaches more than 98.8% of the Australian population (at least 75% with 5G) and covers more than 1.7 million square kilometres of the Australian landmass. 5G requires a 5G enabled plan and compatible device. 4G & 5G speed caps apply. Download speeds are capped. Refer to the Prepaid 30 days CIS, SIM Only CIS or Long Expiry CIS for the capped speeds for each mobile plan. This will state the maximum potential download speed. Typical speeds may often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Refer to the CIS for more information.

※ Gift up to 50% of your Included Data per recharge or usage period to another active Everyday Mobile from Woolworths plan that includes the Data Gifting feature.

⌀ Up to 5% discount on Everyday WISH Gift Cards, Woolworths Supermarket Gift Card, BIG W Store Gift Card, BWS Store Gift Card and Dan Murphy's Store Gift Card purchased via the Woolworths Gift Cards Portal. Discount amount depends on the type of Gift Card purchased (3% off Everyday WISH Gift Cards, 4% off Woolworths Supermarket Gift Card and 5% off BIG W Store, BWS and Dan Murphy's Gift Cards). Discount will not be applied to the delivery fee if purchasing a physical Gift Card. This offer is available 1 November 2021 00:01am AEDT to 1 July 2025 11:59pm AEST for Everyday Mobile from Woolworths customers who have registered and can login to the Everyday Mobile from Woolworths My Account Portal or Everyday Mobile from Woolworths app. Offer valid on Gift Cards purchased via the Woolworths Gift Cards Portal only. A minimum of $5 and a maximum of $500 can be loaded onto an Gift Card upon purchase. Maximum of 5 Gift Cards per transaction. Woolworths Group Limited ABN 88 000 014 675 is the issuer of the Everyday WISH, Woolworths Supermarket, BIG W, BWS and Dan Murphy's Store Gift Cards. All Gift Cards have no expiry date and are redeemable at participating stores only. For a list of participating stores and full Gift Card Terms and Conditions visit woolworths.com.au/giftcards. Discount will not be applied to purchase of Gift Cards purchased directly through https://giftcards.woolworths.com.au or https://www.woolworthsgiftcardstore.com.au/deal/default.

< eSIM quick connection is available on Everyday Mobile from Woolworths Prepaid, Long Expiry and SIM Only plans. If you are transferring your number from a different provider please allow for porting time, typically 4 hours (during porting hours). For coverage information please visit Network Coverage.

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