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Final Update (11:30am AEST, 10 July 2026): Mobile Network Services Restored

The mobile network outage has now been resolved, and mobile services are operating normally. If you're still experiencing connectivity issues, please restart your device. For more information, visit our Major Outage page.

Mobile FAQs & Help.

Type your question below or choose from the list of frequently asked questions. Get more info on our mobile plans, activating, transferring your number and more.