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Our distributor is currently experiencing delays processing online orders due to the Microsoft global outage. You will receive an email once your order has been dispatched. We apologise for the inconvenience and request your patience while the backlog is processed.

3G network closure and impacts to certain devices: We are upgrading our network to deliver better mobile experiences. Certain devices will not work after 31 August 2024 (previously 30 June 2024). Find out if this will impact you at mobile.everyday.com.au/3g-network-closure.

Contact Us.

Mandy, our virtual assistant, can answer your questions 24/7. Where you require additional support, our Australian based Customer Care team is available via chat with 80% customer satisfaction.*

*Telecommunications Customer Satisfaction Results of polling undertaken by Roy Morgan Research for Communications Alliance Ltd Wave 27 – July 2020

We're here to help, get in touch

Making a complaint.

If you have contacted us and were not satisfied with the experience, you can register a formal complaint by following these steps:
Log in to My Account.
Lodge your complaints form.

A member of our team will respond within 5 business days.

Alternatively, contact us via Chat or Telephone.
 

Chat.

Monday to Friday.

9:00am to 4:30pm, AEST/AEDT.

Saturday.

10:00am to 3:30pm, AEST/AEDT.

Closed on Sunday.  Operating hours during public holidays may vary.
 

Telephone.

Call us on 1300 10 1234 Option 4.

Monday to Friday.

9:00am to 5:00pm, AEST/AEDT.

Saturday.

10:00am to 4:00pm, AEST/AEDT.

Closed on Sunday. Operating hours during public holidays may vary.