Everyday & Other Services
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Connect from anywhere with eSIM<
What is eSIM?
An eSIM (embedded SIM) is a digital SIM that allows you to sign up to a Everyday Mobile from Woolworths Prepaid, Long Expiry or SIM Only plan without the need to insert a physical SIM card into your device.
It means you can quickly activate your Everyday Mobile from Woolworths Prepaid, Long Expiry or SIM Only plan on Australia's trusted network†. No more waiting for the Starter Pack to arrive by mail, you can now sign up to a new plan and be ready to go all in the comfort of your own home. Or train. Or Office.
To activate, once your order is complete, you will need both your eSIM compatible device and another device connected to internet/wi-fi (i.e phone, tablet or computer). Alternatively, you will need to print out the email we send to capture the QR code as part of activation. Plus, you won't need to use one of those tiny silver tools again. Sweet!
How does eSIM work?
An eSIM (embedded SIM) is a digital SIM that allows you to activate a phone plan without the need to insert a physical SIM card. If you sign up to an eSIM plan, or complete a Change to eSIM, we will send you a QR Code which you scan with your phone's camera. This will then start the process of downloading your eSIM onto your compatible device.
Convenient
eSIM also gives you the flexibility and convenience of having two phone numbers on one eSIM compatible device, you know - for people who like to keep work and play separate.
Choose your plan
Simply pick an Everyday Mobile from Woolworths Prepaid 30 day, Long Expiry or SIM Only plan. At checkout, select eSIM to connect quickly.
Existing customers can also swap from a physical SIM card to an eSIM right now using the Everyday Mobile from Woolworths app.
Half price Prepaid 30 days.o
No contract. No worries.Also includes:- 10% off a Woolworths shop in-store.1
- Up to 5% off eGift Cards.⌀
4G and 5G options available. Learn more
Up to $40 off Long Expiry.∞
Your mobile plan sorted for 180 or 365 day.Also includes:
- Up to 5% off eGift Cards.⌀
4G and 5G options available.
Learn more
10% off 5G SIM Only.~
Get more data every month.Also includes:
- 10% off a Woolworths shop in-store every month.1
Get up to 5% off eGift Cards.⌀
Learn more
Sign up to a Prepaid 30 day, Long Expiry or SIM Only with eSIM today, to help you connect quickly.
Simply follow these steps to get started:
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Please ensure that you visit the device manufacturer's website to check if your device is compatible with an eSIM.
eSIM companion plans for Wearables such as an Apple watch or Samsung watch (where you can pair your watch and phone on the same phone number)
is not currently available.
Set up your eSIM
1
Check that your phone is eSIM compatible.
2
Ensure you are connected to Wi-Fi or have an existing active SIM Card with mobile data on the device you wish to activate the eSIM on.
3
Open the Camera app on the device you wish to install the eSIM onto and scan your QR code.
a. The QR code is sent via email. You will need to either print it out or have it open on another device to scan it.
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At the “Set Up Mobile Plan” screen, tap ‘Continue’.
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At the “Add Mobile Plan” screen, tap ‘Add Mobile Plan’
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Are you planning on using multiple SIMs? To use multiple SIMs (i.e your Everyday Mobile from Woolworths eSIM and another SIM), you will need to choose which SIM you want as your “Primary number
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a. From the “Mobile Plan Labels” screen, tap ‘Primary’
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b. Tap the desired label then tap Done (upper-left).
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c. Tap Secondary. This is your new Everyday Mobile from Woolworths eSIM.
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d. Select the desired label then tap Done (upper-left).
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e. Tap Continue
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Tap the default line (e.g., Primary, Secondary, etc.) you want to use to call or send messages
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Tap (check) the Mobile plan(s) you want to use for iMessage® and FaceTime® then tap Continue.
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Tap the default line (e.g., Primary, Secondary, etc.) used for mobile data then tap Done.
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Tap the “Allow Mobile Data Switching switch” On to allow your phone to use mobile data from both lines depending on coverage and availability.
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Check that your phone is eSIM compatible.
2
Ensure you are connected to Wi-Fi or have an existing active SIM Card with mobile data on the device you wish to activate the eSIM on.
3
Open the Camera app on the device you wish to install the eSIM onto and scan your QR code.
a. The QR code is sent via email. You will need to either print it out or have it open on another device to scan it.
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At the “Add this plan to your phone?” screen, tap ‘Confirm’
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Your device will add the eSIM plan to your phone
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Your new eSIM will be automatically added and can be viewed in “SIM card manager”.
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If this is a second SIM for your phone, you'll have the option to assign a name and icon for each number on your phone, and choose what numbers/plans are used for your data and voice messages
Change to eSIM for existing customers
For existing customers, you can move from a physical SIM card to an eSIM via the Everyday Mobile from Woolworths app on an eSIM compatible device.
Before you start, you must ensure that:
- Check that your device is eSIM compatible.
- You have the latest version of the Everyday Mobile from Woolworths app installed (version 7.0 or later)
- Your phone is connected to WiFi
- You have another device such as a phone, tablet or computer that can receive an email with your unique eSIM QR code
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Open the Everyday Mobile from Woolworths app and select the Options tab
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Select the SIM Card menu under Service Options
3
Select Change to eSIM and follow the instructions
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You will receive an email that contains your unique QR code.
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Open your phone’s camera and scan the QR code
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Follow the onscreen instructions to set up your eSIM
An eSIM (embedded SIM) is a digital SIM that allows you to activate a phone plan without the need to insert a physical SIM card.
If you want to sign up with eSIM:
Simply select your Prepaid, Long Expiry or SIM Only plan. Once you have added the plan to cart, you can choose between receiving a physical SIM or activating with an eSIM.
Once you have a new compatible device, simply download the Everyday Mobile from Woolworths app, sign in, tap the Options tab, then tap SIM Card, then tap Change to eSIM and follow the on screen instructions. This will perform a “SIM swap” to a new eSIM.
Many devices will allow you to have multiple Mobile Plans set up on the device, but only 2 lines can be active at any one time. This is usually 2 physical SIM cards, 1 physical with 1 eSIM, or in some devices such as an iPhone 13, you can have 2 eSIM active at once.
If you didn’t receive the email, check your junk or spam folder. Also check that the email address on your account is correct. If you still are having trouble locating your QR code, please contact our team.
Once you have a new compatible device, simply download the Everyday Mobile from Woolworths app, sign in, tap the Options tab, then tap SIM Card, then tap Change to eSIM and follow the on screen instructions. This will perform a “SIM swap” to a new eSIM.
Simply purchase a $2 SIM card from your local Woolworths store, sign into the Everyday Mobile from Woolworths app, tap the Options tab, then tap Change SIM Card Number and follow the instructions on screen.
We're here to help, get in touch
5G SIM Only plans.
~ Sign up to a new $40, $50, $60 Everyday Mobile from Woolworths SIM Only Plan between 9 August 2023 00:01 AEST and 27 January 2026 23:59 AEDT and link your Everyday Rewards card during the checkout process to receive 10% off plan monthly price every month as long as you stay active on the plan and have an Everyday Rewards card. Offer not available to existing customers who change to a SIM Only Plan. Not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to amend the offer at any time without notice. Everyday Rewards Terms and Conditions apply.
Prepaid 30 day plans.
o $25 Starter Packs for $12.50, $30 Starter Packs for $15 and $35 Starter Packs for $17.50 available for new customers between 26 March 2025 00:01am AEDT and 3 June 2025 11:59pm AEST. Offer only available for new Starter Pack purchases and does not include any ongoing recharges after the 30 day credit expiry. Offer is available in store at Woolworths Supermarkets or online at https://mobile.everyday.com.au/. This offer is not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to amend this offer at any time without notice.Long Expiry plans.
∞ $130 Starter Packs for $120, $250 Starter Packs for $230 and $320 Starter Packs for $280 available for new customers between 26 March 2025 00:01am AEDT and 3 June 2025 11:59pm AEST. Offer only available for new Starter Pack purchases and does not apply to any ongoing recharges made to an existing Everyday Mobile from Woolworths Starter Pack after credit expiry. Offer is available in store at Woolworths Supermarkets or online at https://mobile.everyday.com.au/. This offer is not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to amend this offer at any time without notice.
e 30GB Bonus Data Offer (Offer) applies to new customers who activate a $320 Everyday Mobile from Woolworths Long Expiry Prepaid Plan by 23:59 PM AEDT on 2 June 2025. Bonus data will be applied within 48 hours of activation. Any unused bonus data will rollover in the customer's Data Bank with the next recharge on the same or higher value Plan . This Offer is for new Everyday Mobile customers only. Everyday Mobile from Woolworths reserves the right to withdraw or amend this Offer at any time without notice.
General & Other.
1 Visit mobile.everyday.com.au/offers/10-off-your-shop for applicable terms and conditions, including eligibility criteria.
2 If you are signed up to an eligible Everyday Mobile plan in 2025, the base plan price will not be increased for the duration of 2025 (i.e. until 31 December 2025). For the purposes of this promise, ‘eligible Everyday Mobile plan’ means the following plans currently available to purchase from Everyday Mobile: $25, $30, $35 Prepaid 30-day plans, $40, $50, $60 SIM Only plans, and $130, $250, $320 Long Expiry plans. Furthermore 'base plan price' means the Cost of Recharge for Prepaid 30-day plans and Long Expiry plans, and the Minimum Monthly Charge for SIM Only plans, as defined in the Critical Information Summaries for these plans. Everyday Mobile reserves the right to offer promotional or discounted pricing on eligible Everyday Mobile plans at any time. This Price Promise does not apply to discontinued plans or promotional or discounted pricing on the eligible Everyday Mobile plans for applicable terms and conditions.
† Everyday Mobile from Woolworths uses the Telstra Wholesale Mobile Network with a mobile coverage area that reaches more than 98.8% of the Australian population (at least 75% with 5G) and covers more than 1.7 million square kilometres of the Australian landmass. 5G requires a 5G enabled plan and compatible device. 4G & 5G speed caps apply. Download speeds are capped. Refer to the Prepaid 30 days CIS, SIM Only CIS or Long Expiry CIS for the capped speeds for each mobile plan. This will state the maximum potential download speed. Typical speeds may often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Refer to the CIS for more information.
* Visit mobile.everyday.com.au/support/refer-a-friend for applicable terms and conditions for Refer a friend.
^ To maintain Data Bank, you must recharge your Prepaid service before credit expiry or keep your payments up to date on your active Postpaid service. Refer to the CIS for more information.
※ Gift up to 50% of your Included Data per recharge or usage period to another active Everyday Mobile from Woolworths plan that includes the Data Gifting feature.
⌀ Up to 5% discount on Everyday WISH Gift Cards, Woolworths Supermarket Gift Card, BIG W Store Gift Card, BWS Store Gift Card and Dan Murphy's Store Gift Card purchased via the Woolworths Gift Cards Portal. Discount amount depends on the type of Gift Card purchased (3% off Everyday WISH Gift Cards, 4% off Woolworths Supermarket Gift Card and 5% off BIG W Store, BWS and Dan Murphy's Gift Cards). Discount will not be applied to the delivery fee if purchasing a physical Gift Card. This offer is available 1 November 2021 00:01am AEDT to 1 July 2026 11:59pm AEST for Everyday Mobile from Woolworths customers who have registered and can login to the Everyday Mobile from Woolworths My Account Portal or Everyday Mobile from Woolworths app. Offer valid on Gift Cards purchased via the Woolworths Gift Cards Portal only. A minimum of $5 and a maximum of $500 can be loaded onto an Gift Card upon purchase. Maximum of 5 Gift Cards per transaction. Woolworths Group Limited ABN 88 000 014 675 is the issuer of the Everyday WISH, Woolworths Supermarket, BIG W, BWS and Dan Murphy's Store Gift Cards. All Gift Cards have no expiry date and are redeemable at participating stores only. For a list of participating stores and full Gift Card Terms and Conditions visit woolworths.com.au/giftcards. Discount will not be applied to purchase of Gift Cards purchased directly through https://giftcards.woolworths.com.au or https://www.woolworthsgiftcardstore.com.au/deal/default.
< eSIM quick connection is available on Everyday Mobile from Woolworths Prepaid, Long Expiry and SIM Only plans. If you are transferring your number from a different provider please allow for porting time, typically 4 hours (during porting hours). For coverage information please visit Network Coverage.