Connect quickly anywhere
Connect from anywhere with eSIM<
What is eSIM?
An eSIM (embedded SIM) is a digital SIM that allows you to sign up to a Everyday Mobile from Woolworths Prepaid, Long Expiry or SIM Only plan without the need to insert a physical SIM card into your device.
It means you can quickly activate your Everyday Mobile from Woolworths Prepaid, Long Expiry or SIM Only plan on Australia's trusted network†. No more waiting for the Starter Pack to arrive by mail, you can now sign up to a new plan and be ready to go all in the comfort of your own home. Or train. Or Office.
To activate, once your order is complete, you will need both your eSIM compatible device and another device connected to internet/wi-fi (i.e phone, tablet or computer). Alternatively, you will need to print out the email we send to capture the QR code as part of activation. Plus, you won't need to use one of those tiny silver tools again. Sweet!
How does eSIM work?
An eSIM (embedded SIM) is a digital SIM that allows you to activate a phone plan without the need to insert a physical SIM card. If you sign up to an eSIM plan, or complete a Change to eSIM, we will send you a QR Code which you scan with your phone's camera. This will then start the process of downloading your eSIM onto your compatible device.
Convenient
eSIM also gives you the flexibility and convenience of having two phone numbers on one eSIM compatible device, you know - for people who like to keep work and play separate.
Choose your plan
You can sign-up and activate with an eSIM on a Everyday Mobile from Woolworths Prepaid 30 day, Long Expiry or SIM Only plan.
Plus, don't forget as an Everyday Mobile from Woolworths customer and Everyday Rewards member, you can also get 10% off one grocery shop a month1, every month in store at Woolworths. That's up to $50 off. That'll make things easier.
Existing customers can also swap from a physical SIM card to an eSIM right now using the Everyday Mobile from Woolworths app. Simple.
Sign up to a Prepaid 30 day, Long Expiry or SIM Only with eSIM today, to help you connect quickly.
Simply follow these steps to get started:
1
2
3
Please ensure that you visit the device manufacturer's website to check if your device is compatible with an eSIM.
eSIM companion plans for Wearables (where you can pair your watch and phone on the same phone number)
is not currently available.
Set up your eSIM
1
Check that your phone is eSIM compatible.
2
Ensure you are connected to Wi-Fi or have an existing active SIM Card with mobile data on the device you wish to activate the eSIM on.
3
Open the Camera app on the device you wish to install the eSIM onto and scan your QR code.
a. The QR code is sent via email. You will need to either print it out or have it open on another device to scan it.
4
At the “Set Up Mobile Plan” screen, tap ‘Continue’.
5
At the “Add Mobile Plan” screen, tap ‘Add Mobile Plan’
6
Are you planning on using multiple SIMs? To use multiple SIMs (i.e your Everyday Mobile from Woolworths eSIM and another SIM), you will need to choose which SIM you want as your “Primary number
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a. From the “Mobile Plan Labels” screen, tap ‘Primary’
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b. Tap the desired label then tap Done (upper-left).
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c. Tap Secondary. This is your new Everyday Mobile from Woolworths eSIM.
6
d. Select the desired label then tap Done (upper-left).
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e. Tap Continue
7
Tap the default line (e.g., Primary, Secondary, etc.) you want to use to call or send messages
8
Tap (check) the Mobile plan(s) you want to use for iMessage® and FaceTime® then tap Continue.
9
Tap the default line (e.g., Primary, Secondary, etc.) used for mobile data then tap Done.
10
Tap the “Allow Mobile Data Switching switch” On to allow your phone to use mobile data from both lines depending on coverage and availability.
1
Check that your phone is eSIM compatible.
2
Ensure you are connected to Wi-Fi or have an existing active SIM Card with mobile data on the device you wish to activate the eSIM on.
3
Open the Camera app on the device you wish to install the eSIM onto and scan your QR code.
a. The QR code is sent via email. You will need to either print it out or have it open on another device to scan it.
4
At the “Add this plan to your phone?” screen, tap ‘Confirm’
5
Your device will add the eSIM plan to your phone
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Your new eSIM will be automatically added and can be viewed in “SIM card manager”.
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If this is a second SIM for your phone, you'll have the option to assign a name and icon for each number on your phone, and choose what numbers/plans are used for your data and voice messages
Change to eSIM for existing customers
For existing customers, you can move from a physical SIM card to an eSIM via the Everyday Mobile from Woolworths App on an eSIM compatible device.
Before you start, you must ensure that:
- Check that your device is eSIM compatible.
- You have the latest version of the Everyday Mobile from Woolworths app installed (version 7.0 or later)
- Your phone is connected to WiFi
- You have another device such as a phone, tablet or computer that can receive an email with your unique eSIM QR code
1
Open the Everyday Mobile from Woolworths app and select the Options tab
2
Select the SIM Card menu under Service Options
3
Select Change to eSIM and follow the instructions
4
You will receive an email that contains your unique QR code.
5
Open your phone’s camera and scan the QR code
6
Follow the onscreen instructions to set up your eSIM
An eSIM (embedded SIM) is a digital SIM that allows you to activate a phone plan without the need to insert a physical SIM card.
If you want to sign up with eSIM:
Select your Prepaid or Long Expiry plan and add to cart. In cart, you will be able to choose between receiving a physical SIM or activating with an eSIM. Please note, signing up with eSIM is not currently available to SIM Only customers. However, you can “swap” your physical SIM to eSIM via the Mobile app after you activate.
If you want to move your existing service to eSIM:
To use an eSIM with Everyday Mobile from Woolworths on a compatible device, download the Everyday Mobile from Woolworths app, sign in, tap the “Options” tab, then “SIM Card”, then “Change to eSIM” and follow the on screen instructions
Once you have a new compatible device, simply download the Everyday Mobile from Woolworths app, sign in, tap the Options tab, then tap SIM Card, then tap Change to eSIM and follow the on screen instructions. This will perform a “SIM swap” to a new eSIM.
Many devices will allow you to have multiple Mobile Plans set up on the device, but only 2 lines can be active at any one time. This is usually 2 physical SIM cards, 1 physical with 1 eSIM, or in some devices such as an iPhone 13, you can have 2 eSIM active at once.
If you didn’t receive the email, check your junk or spam folder. Also check that the email address on your account is correct. If you still are having trouble locating your QR code, please contact our team.
Once you have a new compatible device, simply download the Everyday Mobile from Woolworths app, sign in, tap the Options tab, then tap SIM Card, then tap Change to eSIM and follow the on screen instructions. This will perform a “SIM swap” to a new eSIM.
Yes - simply purchase a $2 SIM card from your local Woolworths store, sign into the Everyday Mobile from Woolworths app, tap the Options tab, then tap Change SIM Card Number and follow the instructions on screen.
Prepaid 30 day plans
>> Offer applies to new customers who activate a $30 or $35 Everyday Mobile from Woolworths 30 day Prepaid Plan and existing customers who upgrade from an existing Everyday Mobile from Woolworths 30 day Prepaid Plan to a higher value $30 or $35 Everyday Mobile from Woolworths 30 day Prepaid Plan between 00:01 AEDT 8 November 2023 and 23:59 AEDT 31 January 2024 (Offer Period). Bonus data will be applied within 48 hours of activation or upgrade and within 48 hours of the next two (2) consecutive recharges. A failure to recharge one of the subsequent two (2) recharges within 24 hours of the 30 day Prepaid Plan expiry will remove access to the bonus data for successive recharges. Customers who downgrade to a lower value 30 day Prepaid Plan or move to an ineligible plan during the Offer Period will also lose access to the bonus data for successive recharges. Recharges on plans other than those included as part of this Offer will forfeit any future recharge bonus data under this Offer. Customers who move from a Prepaid Plan to a SIM Only Plan or who move from a SIM Only Plan to a Prepaid Plan during the Offer Period are excluded from this Offer. Any unused data will rollover in the customer's Data Bank with the next eligible 30 day Prepaid Plan recharge. Everyday Mobile from Woolworths reserves the right to withdraw or amend this Offer at any time without notice.
o Offer for Everyday Rewards members to purchase $25 Starter Packs for $12.50, $30 Starter Packs for $15 and $35 Starter Packs for $17.50 from 00:01 AEDT 15 November 2023 to 23:59 28 November 2023 AEDT (Offer Period). Offer only available for customers who purchase a new $25, $30 or $35 Everyday Mobile from Woolworths Starter Pack during the Offer Period. The Offer does not apply to any ongoing recharges made to an existing Everyday Mobile from Woolworths Starter Pack after the 30 day credit expiry. Offer is available in store at Woolworths Supermarkets or online at https://mobile.everyday.com.au/. For in store purchases, purchase the relevant starter pack and scan your Everyday Rewards Card before completing your transaction. For online purchases, link your Everyday Rewards card during checkout for the Offer to be applied. This Offer is not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to amend this Offer at any time without notice. Everyday Rewards Terms and Conditions apply.5G SIM Only plans
~ Sign up to a new $40 Everyday Mobile from Woolworths SIM Only Plan between 9 August 2023 00:01 AEST and 5 March 2024 23:59 AEDT and link your Everyday Rewards card during the checkout process to receive 10% off plan monthly price every month as long as you stay active on the plan and have an Everyday Rewards card. Offer not available to existing customers who change to a SIM Only Plan. Not available in conjunction with any other offer. Everyday Mobile from Woolworths reserves the right to amend the offer at any time without notice. Everyday Rewards Terms and Conditions apply.
~~ Sign up to a new $50 or $60 Everyday Mobile from Woolworths SIM Only Plan between 15 November 2023 00:01 AEDT and 28 November 2023 23:59 AEDT and link your Everyday Rewards card during the checkout process to receive 15% off plan monthly price every month as long as you stay active on the plan and have an Everyday Rewards card. Offer not available to existing customers who change to a SIM Only Plan. Everyday Mobile from Woolworths reserves the right to amend the offer at any time without notice. Everyday Rewards Terms and Conditions apply. << Offer applies to new customers who activate a $40, $50, or $60 Everyday Mobile from Woolworths SIM Only Plan and existing Everyday Mobile from Woolworths customers who upgrade from an existing SIM Only Plan to a higher value $40, $50, or $60 SIM Only Plan between 00:01 AEDT on 8 November 2023 and 23:59 AEDT on 31 January 2024 (Offer Period). Bonus data will be applied within 48 hours of activation for new customers and on the next bill cycle date for upgrading customers. Bonus data will cease if a customer downgrades to a lower value SIM Only Plan or moves to an ineligible plan during the Offer Period. Any unused data at the end of the billing month will rollover in the customer’s Data Bank. Customers who move from a Prepaid Plan to a SIM Only Plan or who move from a SIM Only Plan to a Prepaid Plan during the Offer Period are excluded from this Offer. Everyday Mobile from Woolworths reserves the right to withdraw or amend this Offer at any time without notice.In Store Only Points Offer
e Promotional period runs from 00:01 (local time) 9 August 2023 until 23:59 (local time) 5 March 2024 on Everyday Mobile from Woolworths $25, $30, $35, $100, and $170 Starter packs only. Excludes ongoing recharges. Offer is available for purchase in store at Woolworths Supermarkets only. Cannot be used online. Offer cannot be used in conjunction with any other offer unless otherwise specified. You do not need to boost this offer. To collect Bonus 500 points on $25, 1000 points on $30 and $100, 2000 points on $35 and $170 Everyday Mobile from Woolworths starter pack, purchase relevant starter pack and scan your Everyday Rewards Card before completing your transaction. You will not collect any standard Everyday Rewards points on the amount you spend on the Everyday Mobile starter packs, and will only collect the relevant number of bonus points for which you qualify under this offer. Bonus points can take up to 14 business days to be loaded onto your Everyday Rewards Card from date of purchase. The promotional period for in store transactions is based on the local time of the store you shop at in store. Limit of 5 starter packs per transaction and one transaction per day per Everyday Rewards Member. While stocks last. In addition to the above terms and conditions, by participating in the Everyday Rewards program you agree to the Everyday Rewards Terms and Conditions. You may not collect points if collecting those points would cause you to exceed 4,000 Everyday Rewards dollars as set out in those Terms and Conditions.
General & Other
1 Visit mobile.everyday.com.au/offers/10-off-your-shop for applicable terms and conditions, including eligibility criteria.
* Visit mobile.everyday.com.au/support/refer-a-friend for applicable terms and conditions.
† Woolworths Group Limited ABN 88 000 014 675 uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G Coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass. Telstra’s 3G Network (850Mhz band) will close in mid-2024.
# Downloads stop when data limit is reached. Data charged in 1KB blocks.
^ To maintain Data Bank, you must recharge your Prepaid service before credit expiry or keep your payments up to date on your active Postpaid service. Refer to the CIS for more information.
※ Gift up to 50% of your Included Data per recharge or usage period to another active Everyday Mobile from Woolworths plan that includes the Data Gifting feature.
⌀ Up to 5% discount on WISH Gift Cards, Woolworths Supermarket Gift Card, BIG W Store Gift Card, BWS Store Gift Card and Dan Murphy's Store Gift Card purchased via the Woolworths Gift Cards Portal. Discount amount depends on the type of Gift Card purchased (3% off WISH Gift Cards, 4% off Woolworths Supermarket Gift Card and 5% off BIG W Store, BWS and Dan Murphy's Gift Cards). Discount will not be applied to the delivery fee if purchasing a physical Gift Card. This offer is available 1 November 2021 00:01 AEDT to 31 January 2024 23:59 AEST for Everyday Mobile from Woolworths customers who have registered and can login to the Everyday Mobile from Woolworths My Account Portal or Everyday Mobile from Woolworths app. Offer valid on Gift Cards purchased via the Woolworths Gift Cards Portal only. A minimum of $5 and a maximum of $500 can be loaded onto an Gift Card upon purchase. Maximum of 5 Gift Cards per transaction. Woolworths Group Limited ABN 88 000 014 675 is the issuer of the WISH, Woolworths Supermarket, BIG W, BWS and Dan Murphy's Store Gift Cards. All Gift Cards have no expiry date and are redeemable at participating stores only. For a list of participating stores and full Gift Card Terms and Conditions visit woolworths.com.au/giftcards. Discount will not be applied to purchase of Gift Cards purchased directly through https://giftcards.woolworths.com.au or https://www.woolworthsgiftcardstore.com.au/deal/default.
< eSIM quick connection is available on Everyday Mobile from Woolworths Prepaid, Long Expiry and SIM Only plans. If you are transferring your number from a different provider please allow for porting time, typically 4 hours (during porting hours). For coverage information please visit Network Coverage.