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A great network.

Staying connected is more important than ever. That's why Everyday Mobile from Woolworths uses the Telstra Wholesale Mobile Network. The Telstra Wholesale mobile coverage area reaches more than 98.8% of the Australian population and covers more than 1.7 million square kilometres of the Australian landmass. The service provides 5G coverage reaching more than 75% of the Australian population.

Telstra's 3G network has closed.


Ensure you have a 4G/VoLTE and/or 5G compatible device to use our service. For the minimum requirements, view our device guidelines.

In line with new legal requirements, certain phones will be blocked from accessing the network. This means you will not be able to make/receive calls, send/receive SMS, use data and not be able to call 000 in case of an emergency. To check whether your phone has been blocked, you can use the Blocked Devices Checker. To stay connected, you will need a new 4G/5G compatible phone. You can learn more at https://amta.org.au/3g-closure/ and https://amta.org.au/3g-closure-buyers-guide/.

    Check your coverage

    Everyday Mobile from Woolworths uses the Telstra Wholesale Mobile Network with a mobile coverage area that reaches more than 98.8% of the Australian population \(more than 75%\) with 5G and covers more than 1.7 million square kilometres of the Australian landmass. 5G requires a 5G enabled plan and compatible device.

    Pick a plan, any plan.


    Factors influencing your actual speeds.
    Data download and upload speeds. The speed you will experience on your mobile device is limited by many factors such as:
    • The topography of your location (for example any obstructions of the line of sight to the base station);
    • Your distance from the base station;
    • The local weather conditions (like extreme heat or heavy rain);
    • How many other users are accessing the mobile network from the base station at the same time (i.e., number of concurrent users);
    • Whether your device supports the relevant mobile network spectrum bands;
    • The hardware and software configuration on your device;
    • Any speed cap or other restriction applied to your plan; and
    • The destination of your internet browsing session (eg a busy web server).

    Speed caps.
    Speed caps apply to all mobile plans which use the Telstra Wholesale Mobile Network. Available speed caps are 100Mbps, 150Mbps or 250Mbps.

    Check your plan’s Critical Information Summary to find out which speed cap applies.

    It is important to note that the speed cap on your plan is the maximum potential download speed for data included in your recharge/plan.

    Typical speeds will often be lower, as mobile speeds vary due to the many factors listed above.

    Speed cap of 100Mbps

    Speed cap of 150Mbps

    Speed cap of 250Mbps

    Typical download speeds

    4G: 5Mbps – 100Mpbs
    5G: 10 Mbps – 100Mbps
    Typical download speeds

    4G: 5Mbps – 150Mpbs
    5G: 10 Mbps – 150Mbps
    Typical download speeds

    4G: 5Mbps – 180Mpbs
    5G: 10 Mbps – 250Mbps
    Typical upload speeds

    4G & 5G: 1Mbps - 40Mbps
    Typical speeds on 4G only plans are: 2Mbps - 100Mbps.

    Suitability: Each speed cap (100Mbps/150Mbps/250Mbps) is great for regular usage including streaming, browsing and social media.

    5G requires a 5G enabled plan and compatible device.
    Telstra Wholesale Mobile Network frequently asked questions.
    Use the Telstra Wholesale Coverage Map above to search for your location, or where you intend to travel.
    Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration, download/upload destination and whether your plan is 5G enabled or is speed capped. Please check the section on Speed and Speed Caps, above.
     
    mmWave is a technology which adds more data capacity in high traffic areas on compatible devices. mmWave coverage is rolling out now and is currently only available in limited locations.

    5G Explained

    What is 5G?

    5G is the next generation of mobile technology and is the latest evolution of the mobile network following 3G and 4G. With greater capacity than the 4G network, users of our 5G service can typically expect higher and more consistent speeds than on 4G, especially at busy times, and also lower latency making it better for activities such as mobile gaming. 5G is now available on all Everyday Mobile from Woolworths SIM Only plans and selected Prepaid 30 days and Long Expiry plans.

    What are the benefits of 5G?

    5G delivers the latest technology, powering an enhanced experience. The improved speed, lower latency and increased capacity of 5G offers enhanced streaming, gaming, business and social media experiences to thrill.

    Frequently asked questions.

    You need:

    • A 5G compatible handset and/or device
    • A 5G plan
    • To be in a 5G coverage area

    You can check 5G availability in your area on our coverage map.

    Yes, you will require a device that is 5G capable and is compatible with Telstra’s 5G technology. To access 5G, you’ll need a 5G compatible device, a 5G capable plan, and be in the Telstra Wholesale 5G coverage area. 5G is only available in selected areas and with selected plans. View the 5G coverage map to see where 5G is available and when it will be coming to your area.

    • iOS users please refer to the Apple website.
    • Samsung users, please do the following:- Go to the Start screen.- To open the menu, swipe up on the screen.- Choose Settings.- Scroll down.- Choose Connections.- Choose Mobile networks.- Choose an option, in this case, Network mode SIM 1.- Choose 5G/4G/3G/2G (auto connect).- Your device has now been configured for use of 5G networks.

    The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.

    Outside of 5G coverage, 5G devices will continue to use our 4G.

    The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.

    International Roaming on 5G is not currently supported.

    The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.

    The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.

    When in 5G the coverage typical speed range will be 10Mbps to 250Mbps.

    • Stream HD video
    • Play multiplayer games online
    • Participate in group Zoom meetings with HD video

    We're here to help, get in touch