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Protect yourself from scam SMS

We’re aware of scam SMS messages pretending to be from Woolworths or Everyday Mobile, including links to fake websites. Please do not click on any links and do not enter your login details.
To learn more on how you can protect yourself from scams visit https://mobile.everyday.com.au/scam-calls.
You can report a scam SMS by forwarding the SMS your receive to 7226.

Need help? Message us 24/7 in the App.

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24/7 Message service

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FAQs

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Having trouble? View the troubleshooting page

Troubleshooting

Get help with common calls, SMS and data issues.

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Our team is available via

Chat and Messaging

Day of the week Hours
Monday to Friday9am to 4:30pm
(AEST/AEDT)
Saturday 10am to 3:30pm
(AEST/AEDT)
Sunday / Public HolidaysCLOSED

Phone

Call us on 1300 101 234 / Option 4 during operating hours.

Day of the week Hours
Monday to Friday 9am to 5pm
(AEST/AEDT)
Saturday 10am to 4pm
(AEST/AEDT)
Sunday / Public HolidaysCLOSED

Making a complaint

If you have contacted us and were not satisfied with the experience, you can register a formal complaint by following these steps:

  • Log in to My Account
  • Lodge your complaints form.
  • A member of our team will respond within 5 business days.
View our Complaints Handling Policy for more information.

Alternatively contact us via Messaging us on the app or telephone.