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  • Plans

    Plans

    • Our Plans
    • Prepaid 30 days
    • Prepaid Long Expiry
    • SIM Only
    • eSIM
    • International Roaming
    • Add-ons
    • Upgrade
  • Why Us

    Why Us

    • Why Everyday Mobile from Woolworths
    • 10% off your shop
    • Data Gifting & Data Bank
    • Refer a friend
    • Supporting OzHarvest
  • Our Network

    Our Network

    • Network Coverage
    • VoLTE and Wi-Fi Calling
    • Network Support - Calls/SMS/Data Issues
  • Help and Support

    Help and Support

    • Frequently Asked Questions
    • Network and device troubleshooting
    • Contact Us
    • Transfer my number
    • Financial Assistance
    • Mobile App
    • Two-Factor Authentication

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2-Step Verification

To protect your account from unauthorised access, a unique 6 digit code will need to be sent to you. Please select how you would like to receive this code:

OTP-SMS

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Click 'Send Code' to receive your unique 6 digit code. Enter your code into the open field and click 'Validate Code'

An email has been sent to the email address associated with your Everyday Mobile from Woolworths account. If you do not receive an email within 2 minutes, please request it again.

If you no longer have access to receive the code via the SMS or Email listed above, please click 'I am unable to receive a code to complete 2-Step Verification' below to complete an additional authentication process. We apologise for the inconvenience but this process is important for your security

An SMS has been sent to the selected mobile number on your Everyday Mobile from Woolworths account. If you do not receive an SMS within 2 minutes, please request it again.

If you no longer have access to receive the code via the SMS or Email listed above, please click 'I am unable to receive a code to complete 2-Step Verification' below to complete an additional authentication process. We apologise for the inconvenience but this process is important for your security

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Verify My Identity

If you are unable to receive a code via SMS or email right now, we'll need to manually verify your identity. It can take up to 5 business days for our team to review your ID documentation.

Click the 'Upload Documents' button and upload either two Category A documents; or one Category A documents and two Category B documents

In order to continue, you must update all documents at once and cannot upload more than 5 documents. We accept the following file types: pdf, png, jpg and jpeg. Files must not exceed 5MB in total. If your attached documents meet these requirements a 'Continue' button will appear.

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Values-Care-Deeply

We acknowledge the Traditional Owners and Custodians of Country throughout Australia. We pay our respects to all First Nations peoples and acknowledge Elders past and present.

Read more about our commitment to reconciliation
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© Woolworths Group Limited 2019. All rights reserved. ABN 88 000 014 675

Woolworths Group Limited ABN 88 000 014 675 uses part of Telstra’s 5G, 4G and 3G* mobile network.

*Telstra’s 3G Network (850Mhz band) will close in mid-2024.

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