Your Everyday Mobile Prepaid plan is changing.
We’re making changes to our range of discontinued Prepaid plans. The $12.50, $75, $100, $170 and $220 Prepaid plans are being discontinued from 2 March 2026 and will no longer be available for recharging after this date.
What changes are taking place?
You’ll be moved to our new $20 Prepaid 30 day plan. This plan is exclusively available to you as an Auto-recharge option. Your current Auto-recharge will be updated on 2 March 2026 to this new $20 plan. When your recharge expires on or after this date, your service will move seamlessly to the new plan.
What does the $20 Prepaid 30 day plan include?
- 15GB included data with 30 day expiry.
- 4G network access (100 mbps).
- Bank up to 500GB of your data.
- Gift up to 8GB of your data.
- Unlimited calls (Standard national).
- Unlimited SMS (Standard national).
- 2,000 picture & video (Standard national).
- 10% off your shop once a month in-store offer for eligible customers. Terms & Conditions apply.
What if the $20 Prepaid 30 day plan is not for me.
If this plan doesn’t suit your needs, you can switch to one of our other plans or cancel before your next recharge. To do this, please remove or update your Auto-recharge via the Everyday Mobile from Woolworths app or My Account on our website before 2 March 2026. Check our FAQs below for more information on how to remove or update your Auto-recharge.
Please note that switching to another plan will mean you lose access to this exclusive $20 Prepaid plan, and any unused data in your Data Bank or your 10% Woolworths in-store discount may no longer apply, depending on the plan you choose.Important things to keep in mind:
- From 2 March 2026, the $20 Prepaid 30 day plan is only available to eligible customers who have Auto-recharge set up. If you update or remove your Auto-recharge or recharge onto a different active plan, you'll no longer be eligible for the $20 plan and would need to recharge on one of our other 30 day or Long Expiry plans.
- You'll automatically be recharged on the new plan with the new inclusions, and continue to receive the 10% off your in-store shop at Woolworths Supermarkets offer if you meet the eligibility criteria. Terms & Conditions apply.
- Any unused data from your $12.50, $75, $100, $170 and $220 plan will go into Data Bank on your new $20 plan if you successfully Auto-recharge on the date of your current plan’s expiry.
Which plans are being discontinued?
The $12.50, $75, $100, $170, and $220 Prepaid plans are being discontinued.
When will these plans be discontinued?
These plans will be discontinued from 2 March 2026 and will no longer be available for recharging after this date.
What will happen to my current active plan?
There are no changes to your current active plan. You can continue to use it until its expiry date.
Can I keep the new $20 Prepaid plan if I remove my Auto-recharge?
No, the $20 Prepaid 30 day plan is only available to eligible customers who have a Auto-recharge set up for a plan which is being discontinued. If you update or remove your Auto-recharge, you’ll no longer be eligible for the $20 plan and would need to recharge on one of our other active 30 day or Long Expiry plans.
Can I choose a different plan instead of the $20 Prepaid 30 day plan?
Yes, if the $20 plan doesn't suit your needs, you can switch to one of our other in-market plans before 2 March 2026. To do this, you must remove or update your Auto-recharge via the Everyday Mobile from Woolworths app or My Account on our website.
What happens if I switch to another plan?
Switching to another plan means you will lose access to the exclusive $20 Prepaid plan. Additionally, any unused data in your Data Bank or your 10% Woolworths in-store discount may no longer apply, depending on the plan you select.
Will I keep my existing unused data?
Yes, any unused data from your discontinued $12.50, $75, $100, $170, or $220 plan will go into the Data Bank on your new $20 plan, provided you successfully Auto-recharge on the date of your current plan’s expiry.
For the $12.50, $100, $130 and $220 plans: Please note that when moving from your current plan to the $20 plan, any existing Data Bank balance (if applicable) will carry over. Additionally, any unused plan data, gifted data, or data add-ons (if applicable) will be transferred to the Data Bank on your new $20 plan.
For the $75 plan: Please note that when moving from your current plan to the $20 plan, your Data Rollover balance will be forfeited. However, any unused plan data, gifted data, or data add-ons (if applicable) will be transferred to your Data Bank on the new $20 plan.
I have Data Rollover on my $75 plan. How does this work with the Data Bank on the new $20 plan?
Any unused plan data, gifted data, or data add-ons (if applicable) from your current $75 plan will not be lost. It'll move into the Data Bank of your new $20 plan on your next Auto-recharge from 2 March 2026. While your old plan had Data Rollover, your new plan features a Data Bank, which allows you to save up to 500GB of unused data. Please ensure your Auto-recharge processes on or before your current plan expires to keep your data.
Will I still get the 10% Woolworths in-store discount?
You will continue to receive the 10% off your in-store shop offer at Woolworths Supermarkets if you meet the eligibility criteria. Terms & Conditions apply.
How do I change or remove my existing Auto-recharge?
You can change or remove your Auto-recharge settings using the Everyday Mobile from Woolworths app or My Account.
To update your Auto-recharge:
- Mobile App: Options > Cards and Payments > Manage Auto-recharge.
- My Account: Click on drop-down next to your name on right top corner > Auto-recharge Options > CHANGE.
To remove Auto-recharge:
- Mobile App: Options > Cards and Payments > Cancel Auto-recharge.
- My Account: Click on drop-down next to your name on right top corner > Auto-recharge Options > REMOVE.