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Checkout
Offers
Offers
Black Friday and Festive Season offers
Plans
Plans
Our Plans
Prepaid 30 days
Prepaid Long Expiry
SIM Only
eSIM
International Roaming
Add-ons
Upgrade
Why Us
Why Us
Why Everyday Mobile from Woolworths
10% off your shop
Gift Card offer
Data Gifting & Data Bank
Refer a friend
Supporting OzHarvest
Our Network
Our Network
Network Coverage
VoLTE and Wi-Fi Calling
Network Support - Calls/SMS/Data Issues
Help and Support
Help and Support
Frequently Asked Questions
Network and device troubleshooting
Contact Us
Financial Assistance
Info Hub
Info Hub
Mobile Talk (Blogs)
Transfer my number
Mobile app
Two-factor authentication
Long Term Payment Assistance (Financial Hardship)
Fill in the below details to submit a request for long term Payment Assistance (Financial Hardship) if you require payment assistance for a period of more than three months.
* Mandatory Fields
Full Name
*
required
Email Address
*
required
Your Everyday Mobile phone number
*
required
Please outline the reasons for requesting financial difficulties assistance
*
required
Please advise of the most relevant change in your circumstances
*
required
Have you consulted a Financial Counselor regarding your financial circumstances?
*
required
Select
YES
NO
Employment Status
*
required
Select
Full-time
Part-time
Casual
Unemployed
Retired
Statement Of Position
Income Type - Monthly Net Amount
Net Wages/Salary
*
required
Commission/Overtime
Pension and/or Superannuation
*
required
Family Allowance/Centrelink
*
required
Investment Income
*
required
Spouse Income
*
required
Other Income
*
required
Total Net Income
Expense Type - Amount Owing Monthly
Mortgage/Rent/Board
*
required
Estimated Living Expenses
*
required
Medical/Prescription Expenses
*
required
Credit Card Payments
Financial Institution
*
required
Payment
*
required
Add Institution
Total Credit Card Payments
Personal Loan Repayments
Financial Institution
*
required
Payment
*
required
Add Institution
Total Personal Loan Payments
Total Monthly Expenses
Balance
Please provide the following documentation with your application: Centrelink Income statement, Bank statements, Separation Certificate and other relative documents.
You must attach at least 2 files.
Attach all files at once if you have multiple files to upload. Max file size is 5MB
*
required
Submit Application
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