Call issues: Our network provider, Telstra, is currently investigating two issues relating to calls:
Resolved - Issue # 1: Calls Dropping - The issue causing some customers to experience dropped calls or calls going straight to voicemail has now been resolved. Started: 14 July 2026, 9:00 AM AEST | Resolved: 14 July 2026, 6:36 PM AEST
Ongoing - Issue # 2: Incoming Calls - Some customers who recently transferred to Everyday Mobile may be unable to receive incoming calls. Started: 8 July 2026, 9:52 PM AEST | Estimated Resolution: To be advised
Telstra is actively working to resolve both issues as quickly as possible. We apologise for the inconvenience and will provide updates as more information becomes available.