What is spam?
What is spam?
Spam is unsolicited messages, which can be in the form of SMS, MMS, IM or emails.
How can I reduce exposure to Spam?
To minimise the risk, do not give out your contact information unless you are confident you are in a secure environment. Before disclosing personal contact information, check the relevant Companies Privacy Policy, Collection Statements and Consent Arrangements.
If you receive unsolicited messages do not open any attachments or respond to the sender - block their details and then delete the message.
Reporting Spam received from a Everyday Mobile from Woolworths source
If you suspect you have received spam from Everyday Mobile from Woolworths, you can report it directly to us at https://mobile.everyday.com.au/support/chat
Reporting spam not received from Everyday Mobile from Woolworths
You can also report spam directly to the spammers' Service Provider; if you know the name of the Provider, contact details can be obtained from their website.
You can also escalate your complaint to the Australian Communications and Media Authority (ACMA) at https://www.acma.gov.au/spam-and-telemarketing or the Telecommunications Industry Ombudsman (TIO) at https://www.tio.com.au or by calling the TIO on 1800 062 058.
For more information
For more information please contact either the ACMA at https://www.acma.gov.au or the esafety Commissioner at https://www.esafety.gov.au
How do I opt out of Everyday Mobile from Woolworths marketing messages?

When you join Everyday Mobile from Woolworths, You may opt out of our communications at any time by:

  • signing into Your Everyday Mobile from Woolworths account (online or via the Mobile app) and updating your details to opt out of receiving marketing and promotional communications;
  • Contacting Us and letting us know that you no longer want to receive communication
  • Sending "STOP" to the number we provide you on any of our marketing or promotional SMS;
  • Using the unsubscribe facility provided in our communications.

There are some messages that we must be able to send you. These include, for example, messages relating to your plan, important information about products and services that you have purchased, forgotten passwords, or updates to our T&Cs and Privacy Policy. Opting out of receiving communications from Everyday Mobile from Woolworths will not opt you out of receiving these types of messages.

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