Important changes to Everyday Mobile from Woolworths $35 Prepaid plans.
We’re making changes to our $35 Prepaid plan after 3 September 2024. Here’s what you need to know:
What's changing?
From your next recharge after 3 September 2024:
- We’ll be updating our $35 Prepaid plan to connect you to both the 4G and 5G networks. You must have a 5G compatible device to access the 5G network.
- The included 30 day base data allowance will change from 42GB to 40GB.
- We're also throwing in a one-time 50GB data bonus to your Bonus Data Balance within 48 hours of your next recharge. Note - To be eligible for the 50GB bonus data, you must recharge from a $35 Prepaid plan to a $35 Prepaid plan before 3 November 2024.
What does this mean for you?
- From your next recharge on the $35 Prepaid plan after 3 September 2024, you’ll automatically gain 5G access (if you have a 5G compatible device) and the updated 30 day data inclusions (including the one-time 50GB data bonus).
- On the 5G network, you can enjoy faster download and upload speeds, smoother streaming, and a more reliable connection. This means less time waiting and more time doing what you love.
- If you don’t have a 5G compatible device or if 5G is not available in your area, you’ll still be able to access the 4G network as usual.
Other options, if the new $35 Prepaid 5G plan isn’t right for you.
5G explained.
Benefits of 5G.
5G delivers the latest technology, powering an enhanced experience. The improved speed, lower latency and increased capacity of 5G offers enhanced streaming, gaming, business and social media experiences to thrill.
Speed limits as part of the 5G network.
The network capability of the Everyday Mobile from Woolworths Prepaid plans has access to download speeds of 10Mbps up to a speed cap of 100Mbps on 4G.
The network capability of the Everyday Mobile from Woolworths $35 prepaid plan, $40 and $50 SIM Only plans has access to download speeds has access to download speeds of 10Mbps up to a speed cap of 100Mbps on 4G and 5G. The $60 Everyday Mobile from Woolworths SIM Only plan has access to download speeds of 10Mbps up to a speed cap of 250Mbps on 4G and 5G.
Upload speeds will typically be 1 to 40Mbps. On 3G (Telstra's 3G Network, 850Mhz band, will close 31 August 2024 - previously 30 June 2024), typical download speeds are 1.1 to 20Mbps and typical upload speeds are 300kbps to 3Mbps.
5G Frequently asked questions.
You need:
- A 5G compatible handset and/or device
- A 5G plan
- To be in a 5G coverage area
You can check 5G availability in your area on our coverage map.
Yes, you will require a device that is 5G capable and is compatible with Telstra’s 5G technology. To access 5G, you’ll need a 5G compatible device, a 5G capable plan, and be in the Telstra Wholesale 5G coverage area. 5G is only available in selected areas and with selected plans. View the 5G coverage map to see where 5G is available and when it will be coming to your area.
- iOS users please refer to the Apple website.
- Samsung users, please do the following:- Go to the Start screen.- To open the menu, swipe up on the screen.- Choose Settings.- Scroll down.- Choose Connections.- Choose Mobile networks.- Choose an option, in this case, Network mode SIM 1.- Choose 5G/4G/3G/2G (auto connect).- Your device has now been configured for use of 5G networks.
The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.
Outside of 5G coverage, 5G devices will continue to use our 4G.
The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.
International Roaming on 5G is not currently supported.
The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.
The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.
When in 5G the coverage typical speed range will be 10Mbps to 250Mbps.
- Stream HD video
- Play multiplayer games online
- Participate in group Zoom meetings with HD video
How do I change or remove Auto-recharge?
You can change or remove your Auto-recharge by logging into the Everyday Mobile from Woolworths app or My Account.
- Via My Account: Click on “Manage Auto-recharge” when you first login.
- Via the Everyday Mobile from Woolworths app: Go to the “Options” cogwheel on the bottom right hand corner of your screen and then click on “Cards and Payments” for options to manage or remove your Auto-recharge.
How do I set up Auto-recharge on my current plan?
You can set up Auto-recharge on eligible plans by logging into the Everyday Mobile from Woolworths app or My Account on the website.
To set up auto-recharge via the Everyday Mobile from Woolworths app, follow these instructions:
- Go to your dashboard, tap on ‘Setup Auto-recharge’ then ‘Yes’ to continue.
- Select the plan you want to set up for Auto-recharge.
- Choose which credit or debit card you want to pay with.
- Tap ‘Agree’ to the Future Payments Agreement.
- Follow the prompts to pre-authorise $1 to verify your payment method.
- Your Auto-recharge has now been set up.
