Home /

Help and Support

Final Update (11:30am AEST, 10 July 2026): Mobile Network Services Restored

The mobile network outage has now been resolved, and mobile services are operating normally. If you're still experiencing connectivity issues, please restart your device. For more information, visit our Major Outage page.

Help and support with your Everyday Mobile from Woolworths plan
All your support is online
Contact Us

Mandy, our Virtual Assistant, can help you 24/7.

My Account

Manage your account anytime, on any device.

FAQs

Find the correct answers to all your questions.

Everyday Mobile from Woolworths app

Manage your account 24/7 from your mobile.

Troubleshooting

Get help with common issues.

Planned network outages

Check planned outages from our network provider.


Popular Categories

Find all the information you will need to get started, troubleshoot your handset and step through the billing and recharge process.