Home /

Help and Support

Planned maintenance: Due to planned maintenance, we may be unable to perform ID checks for sign ups and activations between 10pm AEDT Thursday 23 January 2025 to 6am AEDT Friday 24 January 2025.

Delivery delays: We are currently experiencing delivery delays with Starter Pack orders. It may take up to 12 days for your tracking information to be updated on the Australia Post website.

Help and support with your Everyday Mobile from Woolworths plan
All your support is online
Contact Us

Mandy, our Virtual Assistant, can help you 24/7.

My Account

Manage your account anytime, on any device.

FAQs

Find the correct answers to all your questions.

Everyday Mobile from Woolworths app

Manage your account 24/7 from your mobile.

Troubleshooting

Get help with common issues.

Planned network outages

Check planned outages from our network provider.