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Frequently Asked Questions

Our network provider has scheduled maintenance from 11pm on Thursday 21 November to 6am Friday 22 November. During this time the following will be delayed: activations, transferring your number, change SIM, change to eSIM and plan changes. Your request will be processed after the maintenance has completed.

Mobile FAQs & Help.

Type your question below or choose from the list of frequently asked questions. Get more info on our mobile plans, activating, transferring your number and more.