Everyday & Other Services
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$0.00A great network.
Staying connected is more important than ever. That's why Everyday Mobile from Woolworths uses the Telstra Wholesale Mobile Network. The Telstra Wholesale mobile coverage area reaches more than 98.8% of the Australian population and covers more than 1.7 million square kilometres of the Australian landmass. The service provides 5G coverage reaching more than 75% of the Australian population.
Check the predicted 4G and 5G mobile coverage.
These maps show predicted mobile outdoor coverage. Your actual experience may vary.
There are two views of the Telstra Wholesale Network's outdoor mobile coverage that you can explore.
Initial view: Areas the Telstra Wholesale Network predicts coverage that is ordinarily sufficient to support voice and video calls, texting, web-browsing, social media and video streaming.
Full coverage: Areas the Telstra Wholesale Network predicts coverage that is ordinarily sufficient to support voice calls, texting and web-browsing, although higher-data activities involving video or high-resolution graphics may be slower or less consistent in areas near the outer edges.
Enter your address to see predicted outdoor mobile coverage in your area.
Navigate the map with keyboard by using the arrow keys to pan and the +/- keys to zoom in and out, respectively. No address? You can also search by Latitude, Longitude in decimal – e.g., 32 deg south and 150 deg east is entered -32.00000, 150.00000
† Everyday Mobile from Woolworths uses the Telstra Wholesale Mobile Network with a mobile coverage area that reaches more than 98.8% of the Australian population and covers more than 1.7 million square kilometres of the Australian landmass. 5G requires a 5G enabled plan and compatible device.
Things that can impact your experience include: ·
- Local conditions – buildings, trees, hills or road cuttings.
- Network load – how many people are using the network at the same time.
- Your chosen phone – and how you use your phone.
Because of these factors, your mobile experience will vary as you (and other users of the network) move around and use your phone for different activities. The nearer to the outer edges the more likely these factors will affect your experience.
Here are common factors that can affect your mobile experience within predicted coverage, along with practical tips to help improve it.
|
Factor |
Tips to improve |
|---|---|
| Local conditions: Your signal could be obstructed if you are located near trees, a hill, building or other structures. These obstacles can block or weaken the signal. | Consider moving to a different spot – ideally away from the obstruction or to a more open area. |
| Indoors: Being inside a building reduces your mobile signal. The impact depends on things like wall thickness, window size, metallic tinting and how far you are from the outside. |
Use Wi-Fi: If Wi-Fi is available, connect to it for your data needs, and enable Wi-Fi calling via your device settings. Move to a better spot: Try going upstairs, closer to an open window, or step outside if it’s safe. |
| Inside your vehicle: Your vehicle’s body can weaken mobile signals. Phones placed below dashboard level (like on a wireless charger) can experience more signal loss than those near a window. |
Mount your phone on the dashboard: This helps keep it higher above the metal vehicle body and engine obstructions and closer to the window. If you’re not driving: Hold your phone near a window for better reception. |
| Your type of phone: Not all phones are created equal – some pick up signals better than others and not all devices support all features. Choosing the right phone can improve your signal strength. | Consider whether a device that has been designed for regional coverage would benefit you. |
| How you’re holding the phone: Your experience can vary depending on how you’re holding your phone. | Consider holding the phone away from your body or head. Using speakerphone or a headset can make this easier. |
| Moving while on your phone: When you’re on the move you’re more likely to encounter obstructions and your signal is likely to be switching between towers. | Consider the tips above when you’re on the move. |
| Crowds and traffic: Mobile networks can slow down when lots of people are using them at the same time. High traffic can affect overall experience. | Use Wi-Fi: If you have Wi-Fi available connect to it for data. Fixed networks can handle higher volumes. |
View our Network troubleshooting steps page for more information.
The following factors influence device compatibility and network performance. You can also view our device guidelines for more information.
- The topography of your location (for example any obstructions of the line of sight to the base station);
- Your distance from the base station;
- The local weather conditions (like extreme heat or heavy rain);
- How many other users are accessing the mobile network from the base station at the same time (i.e., number of concurrent users);
- Whether your device supports the relevant mobile network spectrum bands;
- The hardware and software configuration on your device;
- Any speed cap or other restriction applied to your plan; and
- The destination of your internet browsing session (eg a busy web server).
Speed caps.
Check your plan’s Critical Information Summary to find out which speed cap applies.
It is important to note that the speed cap on your plan is the maximum potential download speed for data included in your recharge/plan.
Typical speeds will often be lower, as mobile speeds vary due to the many factors listed above.
Speed cap of 100Mbps | Speed cap of 150Mbps | Speed cap of 250Mbps |
|---|---|---|
| Typical download speeds 4G: 5Mbps – 100Mpbs 5G: 10 Mbps – 100Mbps | Typical download speeds 4G: 5Mbps – 150Mpbs 5G: 10 Mbps – 150Mbps | Typical download speeds 4G: 5Mbps – 180Mpbs 5G: 10 Mbps – 250Mbps |
| Typical upload speeds 4G & 5G: 1Mbps - 40Mbps | ||
| Typical speeds on 4G only plans are: 2Mbps - 100Mbps. Suitability: Each speed cap (100Mbps/150Mbps/250Mbps) is great for regular usage including streaming, browsing and social media. 5G requires a 5G enabled plan and compatible device. | ||
5G Explained
What is 5G?
5G is the next generation of mobile technology and is the latest evolution of the mobile network following 3G and 4G. With greater capacity than the 4G network, users of our 5G service can typically expect higher and more consistent speeds than on 4G, especially at busy times, and also lower latency making it better for activities such as mobile gaming. 5G is now available on all Everyday Mobile from Woolworths SIM Only plans and selected Prepaid 30 days and Long Expiry plans.
What are the benefits of 5G?
5G delivers the latest technology, powering an enhanced experience. The improved speed, lower latency and increased capacity of 5G offers enhanced streaming, gaming, business and social media experiences to thrill.
You need:
- A 5G compatible handset and/or device
- A 5G plan
- To be in a 5G coverage area
You can check 5G availability in your area on our coverage map.
Yes, you will require a device that is 5G capable and is compatible with Telstra’s 5G technology. To access 5G, you’ll need a 5G compatible device, a 5G capable plan, and be in the Telstra Wholesale 5G coverage area. 5G is only available in selected areas and with selected plans. View the 5G coverage map to see where 5G is available and when it will be coming to your area.
- iOS users please refer to the Apple website.
- Samsung users, please do the following:- Go to the Start screen.- To open the menu, swipe up on the screen.- Choose Settings.- Scroll down.- Choose Connections.- Choose Mobile networks.- Choose an option, in this case, Network mode SIM 1.- Choose 5G/4G/3G/2G (auto connect).- Your device has now been configured for use of 5G networks.
The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.
Outside of 5G coverage, 5G devices will continue to use our 4G.
The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.
International Roaming on 5G is not currently supported.
The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.
The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G.
When in 5G the coverage typical speed range will be 10Mbps to 250Mbps.
- Stream HD video
- Play multiplayer games online
- Participate in group Zoom meetings with HD video
Pick a plan.
